Replacement and Return Policy
At Hadiya Dhat Store, we are keen on the satisfaction of our customers, and replacement or return is only allowed in case of an error in the order or damage to the product, which we strive to avoid.
The following conditions must be met to benefit from this policy:
- Submit a replacement or return request within (3 days) from the date of receiving the order.
- The product must be in its original condition, unused, and with all its packaging intact.
- The policy does not include products that are designed or customized according to the customer"s request.
- In case of proving an error or damage on the part of the store, replacement or compensation will be provided in a manner that ensures customer satisfaction.